Attentions regarding logistics
- We try our best to show the colors as close as possible to the real thing in the photos, but appreciate your understanding that there may be slight differences due to your PC, smartphone, or other display device.
We do not accept returns or exchanges for the convenience of our customers. Please make sure to check the contents of your order before placing it.
- Please note that we ship directly from Japan, so we cannot change the recipient's information once the item is shipped.
- Please note that all of our products are shipped directly from Japan, and you will be responsible for any customs duties that may be incurred when clearing customs. We do not accept returns, exchanges, or refunds due to high customs fees. Please make sure to check the contents of your order before placing it.
- If the customer refuses to pay the customs duty at the time of customs clearance, or the package is confiscated due to other reasons, it is not our responsibility, and the customer will be responsible for all losses. Please note that you will be responsible for all losses.
- We take great care in managing our products, but please do not remove the labels from the products upon arrival. We do not accept exchanges for products that have been used once, products that have been damaged or defaced due to the customer's responsibility, or products that do not have all the parts that came in the package.
- If the product is initially defective, or if it is not the product you ordered, please contact us immediately within 7 days of receiving the product.